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3D Pink Flower

SUBSCRIPTION POLICY

Terms & Conditions
The following Terms and Conditions of Service apply to all products and services provided by Rosalia Designs and in the event of any dispute are governed by the laws of England.


Website Maintenance
Once you sign up for the subscription of your choice you will receive a welcome email.
On the 22nd of each month you will receive an email letting you know its time to update your website/prep your marketing emails. You will then be able to download a form in this email to then fill in and send back by the 28th of the month as this will need to be sent back before the 1st.


If you sign up for a subscription after the 22nd of the month but before the 1st of the next month then your website & marketing email updates will be done the month to follow (e.g. if you take out a subscription on the 25th of January, you will receive your 1st update email on the 22nd of February & your website officially update start date would be the 1st of March).


Every month on the 1st of each month your website will be looked into and all the relevant checks and changes made to ensure it is giving your business the tools it needs.


After each update you will get a notification via voice note from myself that the update has been completed and anything I would recommend going further to help your website. 

Email Marketing
Once you sign up for the subscription of your choice you will receive a welcome email.
On the 22nd of each month you will receive an email letting you know its time to update your website/prep your marketing emails. You will then be able to download a form in this email to then fill in and send back by the 28th of the month as this will need to be sent back before the 1st.


If you want a marketing email to be sent out on the 1st of each month then please ensure to let me know so I can do yours a day before to prepare this.


If you sign up for a subscription after the 22nd of the month but before the 1st of the next month then your website & marketing email updates will be done the month to follow (e.g. if you take out a subscription on the 25th of January, you will receive your 1st update email on the 22nd of February & your website officially update start date would be the 1st of March).


Every month on the 1st of each month your website will be looked into and all the relevant checks and changes made to ensure it is giving your business the tools it needs.


After each update you will get a notification via voice note from myself that the update has been completed and anything I would recommend going further to help your website. 

Subscription duration
Subscriptions are on a 6-month basis and can be renewed after the 6-month period has ended by taking out a new subscription if you chose to do so.
All subscriptions are automatically cancelled at the end of the 6-month billing period. You will receive an email in the last month if you would like to renew your subscription. 

Payments
Subscription payments will be taken out on the date to which you make your first payment upon signing up to the subscription. 
If a payment fails you have up to 3 days to remake the payment in the email link sent over. However, if the payment has not been received after the 3rd day your subscription will be cancelled & a cancellation fee of the remaining balance will be invoiced over to you.

As all subscriptions are for a 6-month duration any remaining months will be invoiced if the payment & subscription cancels.

Cancellations
If you wish to cancel your subscription, the remaining amount for the subscription period will be invoiced to you & your business. Only once the outstanding amount has been paid will you be cleared of any outstanding balance.

Content and copywriting
All information for edits & marketing emails must be typed up in the forms that are sent over.
Please read through to check all spelling and grammar to ensure that there are no errors. Rosalia Designs is not responsible for any spelling & grammar corrections.
Content is not provided in the any of the subscriptions & will need to be written up from yourself.

Any extras
If you require more edits or extras for your website these will be charged separately with a new invoice for anything
that is not included in the packages. Each extra will be chargeable but will receive 15% off.
 

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